Benefit from a technical support and explore all the possibilities offered by your solutions!
Availble for each of our solutions, within the limit of the subscription lines, the eCOS® Executive Support is divided in two levels of progressive services.
We also listen to your needs and can offer you a customized executive support.
A 360° helpline
THE ONLINE SUPPORT
This service will help you in your daily use of your eCOS® solution.
You have questions while using one of our software?
With the online support, you will be guided step-by-step and will get access easily and quickly to the information you are searching for.
You will find, directly on this platform, all the information about the set-up and the use of our solutions, in multiple formats: tutorials, user paths, schemes, videos,…
AN EXCLUSIVE AND DIRECT SUPPORT
Do you need a dedicated access, managing troubleshootings or giving personalized advice?
After a study of your requirements, we will be able to offer you services tailored to your needs.